
Administrators play a key role in supporting the daily operations of Everstory funeral homes and cemeteries through organization, accuracy, and administrative excellence. These roles support interments and servicing activities, manage accounts receivable and accounts payable, maintain accurate records and documentation, and assist with scheduling and family communications. By coordinating across teams and handling details with professionalism, discretion, and strong attention to detail, Administrators help ensure smooth, compliant operations and uphold Everstory’s high service standards during life’s most meaningful moments.
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Sales Counselors at Everstory work directly with families to provide guidance, education, and support when planning memorialization and end-of-life arrangements. These roles focus on building trusted relationships, understanding individual needs, and presenting options with care, clarity, and professionalism. Sales Counselors help families make informed decisions while supporting location goals, service standards, and Everstory’s commitment to compassionate care.
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Field Operations Leaders, also known as General Managers, are responsible for balancing community engagement and financial performance while maintaining Everstory’s compliance and service standards. These roles oversee funeral home and cemetery teams, manage daily business functions, and ensure services are delivered with compassion and operational excellence. By driving daily activity, our leaders consistently deliver on commitments to families and the business. General Managers are also committed to developing our people through coaching and feedback to strengthen performance, build future leaders, and elevate the family experience.
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Funeral home team members at Everstory support families with care, professionalism, and respect during life’s most meaningful moments. These roles contribute to the daily operations of the funeral home, including service coordination, administrative support, facility readiness, and family assistance. Team members work collaboratively to ensure services are delivered with dignity, compassion, and attention to detail while upholding regulatory standards and Everstory’s commitment to excellence.
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Members of Everstory’s Park Services team play a vital role in preserving the beauty, safety, and dignity of our cemetery and memorial park locations. Team members support daily operations through landscaping, memorial care, equipment operation, and general property maintenance while upholding high standards of appearance, safety, and professionalism.
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Sales Managers at Everstory lead all sales initiatives and practices across the organization. These roles are responsible for developing and supporting front-line Sales Counselors at the location level, while driving excellent performance through a customer-focused, compassionate approach. Sales Managers are empathetic leaders who understand the importance of presenting families with thoughtful, transparent options during their time of need, and ensure every interaction reflects Everstory’s commitment to care, dignity, and service.
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Based in Altamonte Springs, FL, the Support Center functions as a central support hub for our cemetery, funeral home, and crematory locations. The Support Center plays a vital role in providing resources, insight, and guidance to our locations across the country, and consists of various departments; such as:
